Terms and Conditions

1. Agreement to Terms

By accessing and using Gridape.com ("Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Services Description

Gridape.com provides email marketing services, including but not limited to:

• Email campaign creation and management
• Subscriber list management
• Email analytics and reporting
• Email automation tools
• Template design tools

3. Account Registration

3.1 Account Creation

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must be at least 18 years old to create an account
• You must have authority to bind your organization to these Terms

3.2 Account Responsibilities

• Keep credentials confidential
• Notify us of unauthorized access
• One account per business entity
• Comply with all applicable laws and regulations

4. Acceptable Use Policy

You agree not to use the Platform to:

• Send spam or unsolicited emails
• Distribute malware or harmful code
• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass or discriminate against others
• Distribute adult, offensive, or inappropriate content
• Misrepresent your identity or affiliations

5. Payment Terms

5.1 Pricing and Plans

• Subscription fees are based on the selected plan
• Prices may change with 30 days' notice
• Additional charges for excess usage
• All fees are non-refundable unless required by law

5.2 Billing

• Automatic billing on subscription renewal
• Payment required to maintain service access
• Late payments may result in service suspension

6. Intellectual Property Rights

6.1 Our Rights

• Platform, features, and content are our property
• Our trademarks and branding are protected
• Service improvements belong to us

6.2 Your Rights

• You retain rights to your content
• You grant us a license to provide services
• You ensure you have rights to use uploaded content

7. Data Usage and Privacy

• We collect and use data as described in our Privacy Policy
• You maintain rights and responsibilities for subscriber data
• You must comply with data protection laws
• You must obtain necessary consents from subscribers

8. Service Level Agreement

• We strive for 99.9% uptime
• Scheduled maintenance with advance notice
• No guarantee of uninterrupted service
• Support response within reasonable timeframes

9. Termination

We may terminate or suspend your account if you:

• Violate these Terms
• Engage in harmful behavior
• Fail to pay fees
• Become inactive for extended periods

10. Limitation of Liability

• We are not liable for indirect damages
• Our liability is limited to fees paid
• No warranty for service interruptions
• No responsibility for third-party content

11. Indemnification

You agree to indemnify us against claims arising from:

• Your use of the Platform
• Your content
• Your violation of these Terms
• Your violation of laws or regulations

12. Changes to Terms

• We may modify Terms with notice
• Continued use constitutes acceptance
• Material changes require explicit consent
• Current Terms are always available on the website

13. Governing Law

• These Terms are governed by Nigerian law
• Disputes shall be resolved in Nigerian courts
• The Federal High Court of Nigeria shall have jurisdiction over any disputes
• Arbitration may be used for certain disputes
• Class actions are waived

14. Anti-Spam Policy

You must:

• Obtain explicit consent from recipients
• Include valid unsubscribe mechanisms
• Honor unsubscribe requests promptly
• Maintain clean email lists
• Comply with CAN-SPAM Act and similar laws

15. Contact Information

For any questions about these Terms, contact us at: legal@gridape.com.

16. Severability

If any provision of these Terms is found invalid:

• Remaining provisions remain in effect
• Invalid provision replaced with valid equivalent
• Terms interpreted to maximum legal effect